ba22's Privacy Policy
ba22 gives the highest priority to the privacy of your personal information — your data is always kept secure through SSL encryption and strict security measures.
Introduction & Scope
This privacy policy ("Policy") has been prepared by the entity operating the ba22 platform and applies to all users of the website https://ba22.lat. It describes how we collect, store, use, and where necessary share your personal information with third parties.
By using any service of ba22, you are considered to have agreed to all terms of this policy. If you disagree with any part of this policy, please stop using our platform and contact us at [email protected].
We reserve the right to change this policy at any time. After any change, the "Last Updated" date will be revised and registered users will be notified by email of any significant changes.
This policy applies only to the ba22 platform. Third-party websites or services have their own privacy policies, for which ba22 is not responsible.
Information We Collect
ba22 collects your information in various ways. The different categories of information collected are listed below:
2.1 Information You Provide Directly
When you register or use our services, the following information is collected:
- Full name and date of birth (for age verification)
- Email address and phone number
- Residential address
- National ID card or passport details (for identity verification)
- Payment information (bKash, Nagad, Rocket, Upay or bank account details)
2.2 Automatically Collected Information
What is collected from your browsing and gaming activity:
- IP address and device type
- Browser information and operating system
- Login time, session duration, and activity logs
- Betting history and gaming activity
- Transaction history (deposits and withdrawals)
2.3 Cookies & Tracking Technologies
ba22 uses cookies and similar technologies to improve your experience. Through cookies we remember your preferences, manage sessions, and monitor platform performance. You can control cookies from your browser settings, however disabling cookies may cause some services to not function properly.
Purpose of Using Information
We use the collected information for the following lawful purposes:
- Account creation, identity verification, and age confirmation (21+)
- Processing financial transactions and managing deposits/withdrawals
- Providing gaming services, bonus offers, and promotional benefits
- Fraud prevention and ensuring anti-money laundering (AML) compliance
- Managing responsible gaming tools and protective measures
- Providing customer support and resolving complaints
- Ensuring platform security and functionality
- Complying with applicable legal obligations
ba22 never sells your personal information to third parties. Our sole goal is to make your gaming experience safe and enjoyable.
Information Sharing & Disclosure
We may share your information with third parties in limited circumstances and only where necessary:
4.1 Service Provider Partners
Necessary information is shared with partners involved in payment processing (bKash, Nagad, Rocket, Upay and banking partners), technology infrastructure, security services, and customer support management. These partners are contractually required to follow our standards for data protection.
4.2 Legal Requirements
Disclosure of information may be required as part of a court order, request from a government regulatory body, anti-money laundering investigation, or other valid legal process.
4.3 Game Providers
Our game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe receive only the minimum necessary session information for a seamless gaming experience. They handle this information in accordance with their own privacy policies.
Outside the circumstances listed above, your information will not be shared for any other purpose without your explicit consent.
Data Security Measures
ba22 has implemented industry-standard technical and organizational measures to ensure the security of your personal information and financial data:
- SSL (Secure Socket Layer) encryption — 256-bit encryption used for all data transfers
- Encryption of stored data — sensitive data stored on servers is kept in encrypted form
- Two-Factor Authentication feature
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can view the necessary information
- Automated monitoring system for detecting suspicious activity
- Regular data backups and disaster recovery planning
However, no digital platform can guarantee 100% security. If you notice any unauthorized activity on your account, notify us immediately at [email protected].
Data Retention Period
We retain your personal information only for as long as necessary. The key principles governing retention periods are as follows:
6.1 Active Account Information
All personal information, gaming history, and transaction records are retained for as long as your account remains active.
6.2 After Account Closure
Even after an account is closed or deleted, certain information may be retained for a specified period to comply with legal obligations and anti-money laundering regulations.
6.3 Data Deletion
At the end of the defined retention period, or upon your request (where legally possible), your information will be securely deleted or anonymized.
Your Rights
As a user of the ba22 platform, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to rectification: You may request correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances you may request deletion of your information.
- Right to restrict processing: In certain circumstances you may request that processing of your information be limited.
- Right to withdraw consent: You may withdraw consent for marketing communications at any time.
- Right to complain: You may lodge any complaint about your data protection with us.
To exercise any of the above rights, contact us at [email protected]. We will take the relevant action after properly verifying your request.
Some requests to delete information may not be fulfillable due to legal obligations. In such cases we will explain the reason to you.
Age Verification & Protection
ba22 is an adult gaming platform. We strictly ensure that only those aged 21 or above may use our services.
Submission of identity documents for age verification at the time of registration is mandatory. We do not knowingly collect any information from minors. If any minor's information has been collected by mistake, it will be deleted as soon as it is identified and the associated account will be closed.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Marketing Communications
With your consent, ba22 may inform you about new games, bonus offers, promotional information, and platform updates via email or messages.
You may opt out of marketing communications at any time. To do so:
- Click the "Unsubscribe" or "Cancel subscription" link at the bottom of any email
- Go to your account settings and change your notification preferences
- Send a direct request to [email protected]
Even after opting out of marketing communications, transactional messages and urgent messages for account security will continue to be sent.
Contact & Support
If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team:
Data Protection Team
24/7 live chat support — in Bengali and English
We will respond to your request as quickly as possible after receiving it.
For more information, please see our Terms & Conditions and Responsible Gaming pages.